It is very important to always use a heat protectant on your hair prior to styling. On freshly died hair, heat can change or alter the tone of the colour. It is very important to test heat on a small section of your hair before using Flexwave on your entire head. 

Flexwave is suitable for hair of any thickness, however, it will not work on very curly hair. We suggest blow-drying your hair or brushing it straight before using. Flexwave works best for shoulder length hair or longer.

We know that buzzing sound can be concerning. This sound is quite normal on this tool. Flexwave uses double negative ion technology to create smooth, shiny and frizz-free results. The buzzing sound is attributed to the ION Generator used in this tool.

Flexwave has a voltage range of 100 – 240v, meaning it has dual voltage capability and can be used while travelling without a voltage converter. A plug adaptor is likely needed though! 

You will receive an email with tracking information once your order has been processed and shipped!

Sure. Please email us at help@peechhair.com ASAP if you wish to cancel your order! Alternatively, you can also cancel your order by logging into your customer account and looking under your order history. Unfortunately, we cannot cancel your order once your order has been processed and shipped. But you can definitely process a return once you receive your package. Please see our return policy here.

If you have any issues regarding your order, please contact us at help@peechhair.com ASAP!

We accept Visa, Mastercard, American Express, Gpay, Paypal, ApplePay, ShopPay & UnionPay.

United States

Free Australia Post shipping on all orders

Once your order has been shipped, you will be emailed a shipping confirmation including the tracking number for your package.

Tracking information will be updated within 24 business hours of shipment.

Orders take 1-2 business days to be processed and shipped. You will receive an email with tracking information when your order has been shipped.

We currently ship Australia wide

We ship all our AU orders from our warehouse in Sydney

Your satisfaction is important to us! We offer a 30-day money-back guarantee for all our hot tools from the date of shipping. The product must be in new condition and in original packaging. If a product is missing, box is damaged or not in restockable condition we cannot provide a refund. Unfortunately, we cannot process exchanges.

All you have to do is arrange for the products to be shipped back (at your cost) and you'll receive your refund. We do not cover or refund shipping costs. Once inspected, a full refund of the product/s will be returned to your account within 7 days.

Refunds can only be issued to the method that was used to pay for the order.

Due to hygiene, we do not accept
returns for hair accessories in any condition.

To initiate a return, simply email
us at help@peechhair.com

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Our warranty program offers a brand new replacement tool for all claims and do not repair or refurbish tools.

Our warranty program offers a brand new replacement tool for all claims and do not repair or refurbish tools.